.app.view-followups {
  grid-template-columns: var(--sidebar-w, 72px) 1fr;
  grid-template-areas:
    "sidebar top"
    "sidebar followups";
}
.app.view-followups .inbox-panel,
.app.view-followups .chat-panel,
.app.view-followups .profile-panel,
.app.view-followups .iam-panel,
.app.view-followups .archive-panel,
.app.view-followups .templates-panel,
.app.view-followups .team-panel,
.app.view-followups .internal-panel,
.app.view-followups .broadcast-panel,
.app.view-followups .notifications-panel,
.app.view-followups .col-resizer {
  display: none !important;
}

.followups-panel {
  grid-area: followups;
  display: none;
  flex-direction: column;
  min-height: 0;
  background: var(--bg, #f8fafc);
  overflow: hidden;
}
.app.view-followups .followups-panel:not([hidden]) {
  display: flex;
}
.followups-panel[hidden] {
  display: none !important;
}

.followups-panel .panel-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
  padding: 16px 20px 0;
  flex-shrink: 0;
}
.followups-panel .panel-header h1 {
  margin: 0 0 4px;
  font-size: 18px;
}

.followup-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 12px 20px;
  flex-shrink: 0;
  align-items: center;
}
.followup-filters .btn.active {
  background: var(--selected, #dbeafe);
  color: var(--navy, #1e3a5f);
  font-weight: 600;
}
.followup-agent-field {
  margin-left: auto;
}
.followup-agent-field select {
  min-width: 140px;
  padding: 6px 8px;
}

.followup-list {
  flex: 1;
  min-height: 0;
  overflow: auto;
  padding: 0 20px 12px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.followup-item {
  padding: 12px 14px;
  border: 1px solid var(--border, #e2e8f0);
  border-radius: 10px;
  background: #fff;
}
.followup-item.status-done,
.followup-item.status-cancelled {
  opacity: 0.78;
}
.followup-item-top {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 4px;
  font-size: 12px;
}
.followup-status {
  font-weight: 600;
  color: var(--navy, #1e3a5f);
}
.followup-pri {
  font-size: 11px;
  padding: 1px 6px;
  border-radius: 999px;
  background: #e2e8f0;
}
.followup-pri.pri-high {
  background: #fee2e2;
  color: #b91c1c;
}
.followup-title {
  font-size: 15px;
  font-weight: 600;
  margin-bottom: 4px;
}
.followup-detail,
.followup-evidence,
.followup-meta,
.followup-note {
  font-size: 13px;
  line-height: 1.4;
  margin-top: 2px;
}
.followup-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
}

.followup-note-bar {
  display: flex;
  gap: 8px;
  padding: 0 20px 8px;
  flex-shrink: 0;
}
.followup-note-bar input {
  flex: 1;
  padding: 8px 10px;
  border: 1px solid var(--border, #e2e8f0);
  border-radius: 8px;
}

.followup-pager {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 12px;
  padding: 10px 20px 16px;
  flex-shrink: 0;
  border-top: 1px solid var(--border, #e2e8f0);
  background: var(--panel, #fff);
}
.followup-pager-meta {
  margin-right: auto;
  font-size: 12px;
}
